Federal Member For Banks
Shadow Minister for Communications


Hurstville will become one of the first locations in Australia to receive a new My Aged Care face-to-face service dedicated to supporting seniors and their families to access and navigate the aged care system.

From next week, seniors in the community will be able to talk directly with a My Aged Care Specialist Officer at the Services Australia Hurstville Service Centre.

Federal Member for Banks, David Coleman MP, said the service will make the aged care system easier to navigate for many local residents.

“The addition of face-to-face aged care services in Hurstville is great news for our community,” David said.

“Planning for aged care can at times be a daunting process for seniors and their families. Being able to sit down with an aged care specialist in Hurstville and talk through their aged care needs will make the system easier to navigate.”

“The specialist officers at Hurstville will be able to provide in-depth information about aged care services to those looking for help at home or considering moving to residential aged care.”

Appointments to see an aged care specialist officer can be made by visiting the Hurstville Service Centre or by phoning 1800 227 475.

The new service is part of the Federal Government’s $17.7 billion aged care reform package in response to the Royal Commission.

Hurstville is one of an initial 15 Services Australia sites to offer the aged care specialist face-to-face service, which will expand to 80 sites by December 2022.